Making your online experience fairer – European Commission

“Only 2 items left! Buy now!” “Limited-time offer!” “Start your FREE trial!” Consumer protection laws are set to be strengthened to protect you from unfair commercial practices online. Had trouble with an online purchase or subscription lately? It’s an increasingly common phenomenon. According to the 2025 Consumer Conditions Scoreboard around 60% of us buy goods or services online, yet online shoppers are over 60% more likely to experience problems than those shopping offline. The European Commission’s newly proposed Digital Fairness Act will help ensure that whether you shop online or in a physical store, you will be guaranteed the same high level of consumer protection. The Act tackles unfair commercial practices online, such as manipulative marketing tactics or hidden fees, that undermine our ability to make free and informed choices. For, while online shopping is convenient, it shouldn’t come at the expense of fairness. The Act will protect consumers of all ages shopping and browsing for goods or services online. It will also mean fairer competition for businesses, which are expecting to save EU consumers up to €13.7 billion a year. How will the Digital Fairness Act achieve a digital level-playing field? It will introduce: The Digital Fairness Act proposal will also simplify the application of the Consumer Rights Directive online. For instance, by introducing simpler pre-contractual information requirements for repeat in-app purchases and clearer rules on how consumers can cancel digital media subscriptions within the withdrawal period. For more information  The European Commission has preliminarily found TikTok in breach of the Digital Services Act (DSA) for the so-called ‘rabbit hole effect' of its recommender system.The Commission concluded today its first review of the 2021 adequacy decision for the Republic of Korea, which allows the free flow of personal data from the EU to this country. Adequacy decisions.Directorate-General for Digital Services of the European Commission has launched a preliminary market consultation for information-gathering and market assessment capabilities for carrier service infrastructure based on Dense Wavelength Division Multiplexing (DWDM) technology.EU survey shows Europeans want action on child safety online and new special panel report delivers recommendationsFollow ussource